Griswold is More Than Home Care

Jim and Teresa Middleton

Owner/Administrator

jim.middleton@griswoldcare.com

Jim and Teresa Middleton, Owners and Administrators of Griswold Home Care, have spent more than a decade helping families navigate one of life’s most important transitions—the decision to bring care into the home. Their journey into home care began on a personal note, when their own parents needed support to remain safely and comfortably at home. That experience shaped their belief that quality home care is not about transactions—it’s about relationships, trust, and compassion.

Under Jim’s leadership, Griswold Home Care of Broomfield and Westminster has grown to support dozens of families across the region and a dedicated team of more than 80 caregivers. He continues to stay closely involved in day-to-day operations, meeting with new clients, checking in after the first visit, and personally thanking caregivers for the difference they make. Jim firmly believes that when caregivers feel valued and supported, they provide the kind of care that families can truly feel.

Working alongside him is his wife and business partner, Teresa Middleton, an expert in Human Resources who brings exceptional insight into building strong teams and positive workplace culture. Teresa’s leadership behind the scenes helps ensure that every aspect of the business runs smoothly and efficiently. Together, Jim and Teresa have cultivated a work environment centered on respect, communication, and empathy, both for caregivers and for the families they serve.

As Colorado’s aging population continues to grow at one of the fastest rates in the nation, Jim and Teresa are passionate advocates for early, proactive planning for care. They emphasize that accepting help isn’t a sign of weakness—it’s an act of love. By combining cutting-edge technology with a deeply personal touch, they strive to help older adults stay safe, connected, and independent in the place they call home.

For Jim and Teresa, home care is more than a profession—it’s a calling rooted in family, compassion, and community.

Shelby Pollock

Assistant Administrator

As Assistant Administrator at Griswold Home Care, Shelby plays a key role in supporting both clients and caregivers with compassion, professionalism, and a deep understanding of the aging journey. For more than seven years, she has worked alongside Jim and Teresa to ensure smooth daily operations and an exceptional standard of care for every family Griswold serves.

Before joining Griswold, Shelby gained valuable experience at Sprouts Farmers Market, where she worked as a Bookkeeper and Recruiter while assisting across multiple departments. Earlier in her career, she participated in the Disney College Program, where she developed world-class customer service skills and a passion for creating positive, memorable experiences for others.

Shelby attended the University of Northern Colorado before discovering her true calling in home care. Through her work at Griswold, she has found deep fulfillment in guiding families through the transitions of aging and connecting them with trusted resources and compassionate support.

Known for her strong leadership, attention to detail, and organizational excellence, Shelby leads by example and strives to be a role model for the entire office. She’s continually seeking opportunities to learn, grow, and elevate the client experience at Griswold Home Care.

Outside of work, Shelby enjoys spending time with her fiancé and their dog, Chance. Together, they love camping, hiking, and spending time with friends. Whenever possible, they take the opportunity to travel and explore new places.

Mackenzie Altman

Director of Business Development

Born and raised in Boulder, Mackenzie Altman brings a genuine passion for people and community to her role as Director of Business Development at Griswold Home Care.

Mackenzie joined Griswold with a rich background in fundraising, operations, and leadership across healthcare, education, and athletics. After years in collegiate athletics and nonprofit development, she transitioned into home health care and quickly discovered her calling, helping families navigate care with compassion, transparency, and trust.

A lifelong coach at heart, Mackenzie spent 12 years coaching high school girls’ basketball, where she helped build programs grounded in teamwork, accountability, and heart. Those same values now shape her approach to business development and relationship-building at Griswold.

Known for her attention to detail and belief that “the little things make the biggest difference,” Mackenzie focuses on creating meaningful connections with referral partners, healthcare professionals, and families, ensuring every client feels heard, supported, and valued.

Outside of work, Mackenzie enjoys time with her close-knit family, her dog Bear, and Colorado’s mountain views. She’s a proud Boulder native who believes in service, teamwork, and leading with heart, on and off the court.

Leslie Kimble

Recruiter

Leslie began her journey with Griswold as a Caregiver, spending two years supporting clients directly before moving into the office as an Administrative Assistant. Her strong work ethic and commitment to excellence quickly led to a promotion to Client Coordinator, and later to her current role as Recruiter.

She is passionate about helping people, solving problems, and finding meaningful ways to connect with individuals in the community. What excites her most about her role is being able to draw on her caregiving experience to identify exceptional talent — helping grow the Griswold team and ensuring clients receive the highest level of care.

Guided by compassion and a genuine commitment to others, Leslie strives to make a positive impact throughout every stage of the hiring journey.

Miranda Sanchez

Client Coordinator

As Client Coordinator at Griswold Home Care, Miranda brings four years of experience in office administration and client support, backed by a strong foundation in customer service. She is passionate about helping others, building meaningful relationships, and contributing to a mission that makes a difference in people’s lives. Collaborative by nature, she thrives in team environments and is always eager to learn and grow.

Miranda holds a degree in Business Management from Metropolitan State University of Denver, which informs her approach to client care and operational excellence. Every day, she is committed to ensuring clients feel valued, supported, and satisfied — because their well-being is at the heart of everything Griswold does.

Outside of work, Miranda enjoys spending time with her family, camping in Colorado’s beautiful outdoors, and exploring new places through travel.

Maya Hassan

Caregiver Coordinator

Maya is the Caregiver Coordinator at Griswold Home Care, where she plays a key role in supporting and guiding caregivers to ensure clients receive compassionate, high-quality care in the comfort of their own homes.

Born and raised in St. Louis, Missouri, Maya later moved to Colorado to attend the University of Colorado Boulder, where she earned a B.A. in Psychology and also studied Sociology. Her passion for senior care began at a young age, inspired by her mother and grandmother, who owned a nursing home. That experience instilled in her a deep respect for older adults and a lasting commitment to their well-being.

With a background in psychology, sociology, and an interest in human resources, Maya brings a thoughtful, people-centered approach to caregiver coordination. She focuses on caregiver success, satisfaction, performance management, and fostering strong, supportive relationships between caregivers and clients.

Outside of work, Maya enjoys hiking Colorado’s scenic trails, ice skating, and attending live concerts.

Sara Brandenstein

Client Coordinator

Sara’s passion lies in helping others and finding solutions that make a difference. As a Client Coordinator at Griswold Home Care, she values the opportunity to build meaningful relationships with clients, ensuring they receive high-quality care and feel heard and supported. Her dedication aligns closely with Griswold’s mission to help individuals age with dignity in the place they love.

Sara earned her Bachelor of Science degree in Psychology from Colorado State University and enjoys applying her knowledge to support and improve the lives of home care clients. Outside of work, she maintains a balanced lifestyle centered around physical fitness, quality time with loved ones, and trying new experiences. Her favorite ways to unwind include going to the gym and spending time outdoors.

Sadie Riddell

Administrative Assistant

Sadie brings a background in retail, marketing, and group administration, along with a genuine passion for connecting with people from all walks of life. She is dedicated to helping others access the care they need and finds deep fulfillment in supporting those who may not be able to advocate for themselves. Since joining Griswold, Sadie has embraced the company’s mission of compassion and service, learning the power of empathy and showing up for others.

Beyond her work at Griswold, Sadie is passionate about building community — both within the team and in the local music scene. She holds a Global Seal of Biliteracy in Spanish and loves traveling to Spanish-speaking countries whenever she can.

Breaire Petri

Administrative Assistant

Kimberly Lainez

Field Trainer

Kimberly Lainez has been with Griswold Home Care for over two years as our Field Trainer, ensuring that caregivers are properly trained both before they begin working with clients and as they continue to develop their skills. In addition to her training expertise, Kimberly is an exceptionally skilled caregiver who actively works with current clients, providing top-notch care. She also brings her talents as a professionally trained chef, adding a unique and creative touch to her role.

Channing Jenkins

Office Assistant

Channing Jenkins, the vibrant Office Assistant at Griswold Home Care, is the embodiment of efficiency and creativity. Within the office walls, she seamlessly tackles administrative tasks, from organizing to assembling marketing materials with finesse. Yet, it's not just her knack for office duties that sets her apart; it's the burst of sunshine she brings to every task and interaction. Channing's radiant personality is contagious, infusing the team with energy and enthusiasm. Beyond her office prowess, Channing is a multi-talented individual, showcasing her creative flair through her handcrafted oven mitts, which find a home at Joyhouse in Estes Park.

Always seeking new horizons, Channing is currently immersed in learning American Sign Language, nurturing her dream of becoming a singer, and aspiring to one day establish her own studio, where her creativity can flourish boundlessly.

Lauren Adler

Office Support